Privacy Policy

1. Introduction

UnsubscribeX ("we", "our", "us") is a service operated by The Opportunity Hub UK. We are committed to protecting your personal data and respecting your privacy.

2. Data Controller

The Opportunity Hub UK
Email: enquiry@theopportunityhub.uk

3. Information We Collect

When you use our contact form, we collect:

• Name
• Email address
• Company name
• Monthly email volume (optional)
• Project details
• Newsletter preferences (optional)

4. How We Use Your Data

We use your personal data to:

• Respond to your enquiries
• Provide quotes and proposals
• Send updates about our services (if you opt-in)
• Improve our website and services

5. Legal Basis for Processing

We process your data based on:

• Consent: When you submit the contact form
• Legitimate interests: To respond to enquiries and provide services

6. Data Storage and Security

Your data is stored securely on AWS infrastructure in the EU (London region). We implement appropriate technical and organizational measures to protect your data.

7. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy, typically:

• Active enquiries: Until resolved
• Newsletter subscribers: Until you unsubscribe
• Completed projects: Up to 7 years for business records

8. Your Rights (GDPR)

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data
• Restriction: Limit how we use your data
• Portability: Receive your data in a portable format
• Object: Object to processing of your data
• Withdraw consent: At any time

To exercise these rights, contact us at: enquiry@theopportunityhub.uk

9. Cookies

We use essential cookies to ensure our website functions properly. We do not use tracking or advertising cookies without your consent.

Essential cookies:

• Cookie consent preferences
• Session management

10. Third-Party Services

We use the following third-party services:

• AWS (Amazon Web Services): Hosting and data storage (EU region)
• Google Fonts: Typography
• Font Awesome: Icons

11. International Transfers

Your data is stored within the EU (AWS London region). We do not transfer data outside the EU/EEA.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by updating the "Last updated" date.

13. Contact Us

For any privacy-related questions or to exercise your rights:

Email: enquiry@theopportunityhub.uk

14. Complaints

If you're not satisfied with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

ICO: https://ico.org.uk
Phone: 0303 123 1113